Dubai’s General Directorate of Identity and Foreigners Affairs (GDRFA) drew significant attention on the opening day of GITEX Global 2025, where it is showcasing a suite of innovative digital services. The projects are designed to advance its vision for a smarter, more proactive government ecosystem focused on residents and visitors.
Royal Delegation Reviews Innovations
The GDRFA Dubai pavilion received a high-level delegation on the exhibition’s first day, led by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. He was accompanied by Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai; Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, First Deputy Ruler of Dubai; and Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Second Deputy Ruler of Dubai.
The royal visitors were briefed on GDRFA Dubai’s key digital services and technological advancements. They were welcomed by Lieutenant General Mohammed Ahmed Al Marri, Director General of GDRFA Dubai, who said the visit serves as a renewed motivation to continue pursuing excellence in smart government services.
A Human-Centric Approach to Technology
Lt. Gen. Al Marri stated that GDRFA Dubai’s participation in GITEX reflects an institutional goal to use technology as a tool for improving quality of life and government efficiency. He explained that the directorate’s pavilion, a key feature at the event where Dubai Police are also showcasing smart innovations, is presenting operational models already implemented in real-world environments.
“What we showcase today is a tangible translation of Dubai’s vision, where government services are intelligent by design, seamless in experience, and human at their core,” he added.
The pavilion brings together numerous government and private sector entities to offer interconnected services that aim to save time and provide a smoother, more secure customer experience.
Colonel Khalid bin Mediya Al Falasi, Assistant Director General for the Digital Services Sector, noted that the strong public turnout at the pavilion highlights public interest in services connected to daily life. He said the directorate is focused on developing intelligent, interactive experiences that bridge technological efficiency with the genuine needs of users.
Throughout the exhibition, GDRFA Dubai will continue to present live digital experiences that demonstrate its role in supporting the digital quality of life in the emirate. The showcases reaffirm its commitment to using artificial intelligence and integrated data to build a more agile and people-focused government.
