Fans of Filipino pop and R&B music in Dubai have been left disappointed as the much-anticipated South Border featuring Kris Lawrence Live in Dubai concert, initially scheduled for August 16, 2025, has been officially postponed. The announcement came via Maybush Productions’ Instagram account on July 31, citing “unforeseen circumstances” as the reason for the delay.
Refund Process for Affected Fans
For those who had already purchased tickets, Maybush Productions has outlined a straightforward refund process. The organisers have ensured that fans won’t be left in the dark, with clear instructions provided for those seeking to reclaim their funds.
Ticket Refund Instructions
- Platinumlist Purchases: Fans who bought tickets through Platinumlist should contact the platform directly. Refunds will be processed according to Platinumlist’s internal timelines.
- Maybush Productions Direct Purchases: Those who bought tickets directly from Maybush Productions need only to reply to the email from which they received their ticket receipt to request a refund.
Refund Processing Times
- One-time Payments: Refunds will be processed within 24–48 hours of receiving the request.
- Tabby (Installment) Payments: For those who paid via instalments, refunds will take 3–5 business days to complete.
Rescheduling Efforts
Despite the setback, there is still hope for fans looking forward to the live concert experience. Maybush Productions has confirmed they are actively working to reschedule the event and will announce the new date as soon as it is finalised. Fans are encouraged to stay tuned for updates via Gulf News.
In the meantime, supporters of South Border and Kris Lawrence can continue to show their love for the Filipino artists by streaming their music. Dubai may have to wait a little longer for the live performance, but the anticipation remains high.
For those looking to make the most of their time while awaiting new concert dates, exploring the city’s vibrant events like Urban Future Week might be an interesting diversion.
Stay connected for further updates and mark your calendars for the rescheduled concert date when it is announced.



